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F.A.Q

よくある質問

HOW LONG WILL MY ARTWORK TAKE?

Depending wether or not you have a deadline, we aim to complete your artwork within 3-7  WORKING DAYS  upon payment. 

HOW DOES PRICING WORK?

Our pricing is based on the complexity and level of artwork required. We offer several design packages, categorized into tiers: Bronze, Silver, & gold. each tailored to meet different needs and budgets.

 

Every custom design package includes a set number of revisions to ensure your satisfaction. For larger projects or ongoing design needs, we also offer retainer options through Maziak Design.

DO I NEED IDEAS FIRST?

For custom artwork, we require as many details as possible. The more information you provide, the better we can bring your vision to life. Designing without clear direction or understanding your preferences and interests leaves us working without proper guidance. Help us create something truly tailored to you by sharing every detail you can think of!

HOW IS YOUR WORK DIFFERENT FROM OTHER DESIGNERS?

We pride ourselves on prioritizing quality over quantity. With over 13 years of experience in the design and printing industry, we bring extensive knowledge and expertise to every project. Collaboration is at the heart of what we do—our team works seamlessly to deliver exceptional results.

 

Unlike many designers who still overlook the basics, we ensure every design comes with a complimentary simplified 3D mockup of your product, whether it’s custom or universal packaging. We’ve spent years understanding our clients’ needs and are confident in our ability to deliver exactly what you’re looking for. If we can’t meet your requirements, we’ll be honest with you—because nothing is worse than missed deadlines due to poor communication. Let us bring your vision to life with efficiency and precision!

WHAT IS YOUR DESIGN PROCESS?

Once payment is received and the artwork details are confirmed, we will keep you updated throughout the process via WhatsApp, Signal, or Telegram.

 

Please provide your mobile number along with the country code (e.g., +44 for the United Kingdom). We will share project updates, including screenshots, directly through your preferred platform to ensure clear and timely communication.

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TIER SYSTEM

ティアシステム

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YO MAZIAK WTF DOES THIS MEAN?

Our prices vary on the level of artwork that needs to be created. We HAVE SEVERAL CHOICES FOR DESIGN,

WE HAVE THEM IN TIERS SUCH AS BRONZE, SILVER, GOLD & DIAMOND. PLEASE READ THE DESCRIPTION OF EACH SERVICE, IF YOU HAVE ANY QUESTIONS PLEASE CONTACT US!  THESE SERVICES APPLY TO;

" MYLAR BAGS, PRE ROLLS, JARS, MYRON JARS, & CONCENTRATE JARS. "

THIS DOESN'T  INCLUDE BOX DESIGN, OR OTHER INTRICATE PRODUCTS.

***DISCLAIMER***

Please note that we do not offer refunds. Any changes requested after the final artwork has been approved will incur an additional charge of $10 per revision. Rest assured, we will always confirm with you before adding any charges to your bill.

 

We value honesty and appreciate your full cooperation throughout the design process to ensure a smooth and efficient experience for everyone involved.

FILE MANAGEMENT

Once your files have been sent to you via email, they are removed from our database and securely stored on Dropbox. To ensure easy access and organization, we will send you an invitation to a shared folder labeled with your company name or personal details. This eliminates the hassle of searching through emails and keeps everything streamlined.

 

For any questions or support, feel free to contact us on Telegram. If applicable, please provide your order number for quicker assistance. Kindly note that our time zone is GMT+0 (London, UK). We look forward to helping you!

UK HOURS;

MON- 8AM-7PM

TUE- 8AM-7PM

WED- 8AM-7PM

THU- 8AM-7PM

FRI- 8AM-5PM

SAT- 8AM-2PM

SUN- CLOSED

EST HOURS;

MON- 3AM-2PM

TUE- 3AM-2PM

WED- 3AM-2PM

THU- 3AM-2PM

FRI- 3AM-12PM

SAT- 3AM-9AM

SUN- CLOSED

PST HOURS;

MON- 12AM-11AM

TUE- 12AM-11AM

WED- 12AM-11AM

THU- 12AM-11AM

FRI- 12AM-9AM

SAT- 12AM-6AM

SUN- CLOSED

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