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F.A.Q

よくある質問

HOW LONG WILL MY ARTWORK TAKE?

Depending wether or not you have a deadline, we aim to complete your artwork within 3-7  WORKING DAYS  upon payment. 

HOW DOES PRICING WORK?

Our prices vary on the level of artwork that needs to be created. We HAVE SEVERAL CHOICES FOR DESIGN,

WE HAVE THEM IN TIERS SUCH AS BRONZE, SILVER, GOLD & DIAMOND. EACH CUSTOM DESIGN COMES WITH LIMITED REVISIONS.   LARGER PROJECTS AND RETAINERS ARE ALSO AVAILABLE VIA MAZIAK DESIGN.

DO I NEED IDEAS FIRST?

FOR CUSTOM ARTWORK WE NEED TO KNOW EVERY DETAIL YOU CAN THINK OF! THE MORE WE HAVE, THE MORE WE CAN CREATE! DESIGNING WITHOUT DIRECTION AND WITHOUT KNOWING YOUR PREFERENCES OR INTERESTS LEAVES US TO BE DESIGNING IN THE DARK!    

HOW IS YOUR WORK DIFFERENT FROM OTHER DESIGNERS?

We pride ourselves on "Quality over Quantity"

We have worked in the design/printing industry for over 13 years. And have the knowledge and experience We work as a team! A lOT OF DESIGNERS STILL DON'T KNOW THE BASICS!

EVERY DESIGN COMES WITH A FREE SIMPLIFIED 3D MOCK UP OF YOUR DESIGN/PRODUCT, WETHER IT BE CUSTOM OR UNIVERSAL PACKAGING, WE GOT YOU! WE HAVE SPENT ENOUGH TIME FIGURING OUT OUR CLIENTS NEEDS, AND CAN CONFIDENTLY DELIVER WHAT YOU NEED! AND IF WE CAN'T, WE WILL TELL YOU! THERE IS'NT ANYTHING WORSE THAN MISSING DEADLINES, BECAUSE YOUR DESIGNER FORGET TO SEND AN EMAIL! 

WHAT IS YOUR DESIGN PROCESS?

Once PAYMENT IS RECEIVED AND  we've agreed on the artwork details, we will keep you updated via Whatsapp/SIGNAL/TELEGRAM.  PLEASE PROVIDE US WITH YOU MOBILE NUMBER AND COUNTRY CODE. EXAMPLE (+44) UNITED KINGDOM.

 WE WILL SEND screenshots of the PROJECT VIA WHATSAPP.

PLACEMENT EXAMPLE.jpg

***DISCLAIMER***

WE DO NOT GIVE REFUNDS. Extra charges will occur if you would like to change anything after we've agreed upon the final artwork. We appreciate honesty and your full cooperation during this process. 

ONCE FILES HAVE BEEN RECEIVED EITHER BY EMAIL OR VIA DROPBOX, WE DELETE THEM ON OUR SIDE, TO SAVE SPACE ON STORAGE. IF YOU ARE A CONTINUOUS CLIENT, WE WILL KEEP A BACKUP OF ALL YOUR WORK AND FILES ON OUR SYSTEM.

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